Packing and deliveryfees:

Webstore application counts automatically the price for the delivery method you have chosen. Delivery fee will be added on top of the total of your purchases.

Free shipping for orders totaling over 100 euros in Finland. You can choose between Finnish Posti or Matkahuolto. Our webstore will automatically offer you free shipping, after your order is over 100 euros.

Payment:

We use a safe Checkout Finland's payment gateway. Their services include:

  • Online payment methods of common banks (In Finland)
  • Common credit cards
  • Invoice and hire purchase methods (in Finland)
  • Mobile payment methods
Checkout Finland maksuliikennepalvelun logo vaaka
Checkout Finland

Delivery:

Orders will be processed in the order they are received. We will inform our customers of any delays on our website and trough the contact information you have given us in your order.

We sell and deliver inside EU directly from our webstore. For deliveries outside EU please contact us at info [at] flowidesign.fi

Return policy:

At arrival check the condition of the products. If the products have been damaged during transportation, pleace inform your carrier and us.

Products that are unused and in original condition have a period of 14 days during which time you can return your order for a full refund. Right for a 14 days return does not include products that are made to order or clearly personalized, for example fabrics that are cut in to specific lenght.

Customer is required to cover the return expences, unless the product is faulty.

Before returning please contact us first via email info [at] flowidesign.fi. We will provide you with the information regarding your return.

Last update 27th of August 2019